Privacy Policy

Last updated: [12/30/2025]

At Livora Collective, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or interact with our website, we may collect the following types of information:

Personal Information

When you place an order or contact us, we may collect:

  • Your name
  • Email address
  • Shipping and billing address
  • Phone number (if provided)
  • Order details

Payment information is processed securely by third-party payment providers. We do not store or have access to your full payment details.

Automatically Collected Information

We may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Pages visited and time spent on the site

This information helps us understand how customers use our website and improve the overall experience.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Communicate with you regarding your orders or inquiries
  • Provide customer support
  • Improve our website, products, and services
  • Prevent fraudulent transactions and maintain site security

We do not send marketing or promotional emails.

3. Dropshipping & Order Fulfillment

Livora Collective operates as a dropshipping business. This means that certain personal information (such as your name and shipping address) may be shared with trusted third-party suppliers and shipping partners solely for the purpose of fulfilling and delivering your order.

These partners are required to use your information only as necessary to complete your purchase.

4. Cookies & Analytics

We use cookies and similar technologies to:

  • Enable essential site functionality
  • Understand website performance and usage

We may use analytics tools such as Google Analytics to collect non-personal, aggregated data about website usage. This information does not identify individual users.

We do not use Facebook Pixel or similar advertising tracking technologies.

You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with:

  • Payment processors
  • Shipping carriers and fulfillment partners
  • Service providers necessary to operate our website

All third parties are required to protect your information and use it only for legitimate business purposes.

6. Data Security

We take reasonable measures to protect your personal information, including:

  • Secure servers
  • SSL encryption
  • Limited access to personal data

While no method of transmission over the internet is completely secure, we strive to use commercially acceptable means to protect your information.

7. Your Rights (U.S. Residents)

If you are a U.S. resident, you have the right to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of your personal information
  • Ask questions about how your data is used

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Livora Collective does not knowingly collect personal information from individuals under the age of 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: support@livoracollective.com